Privacy policy

We, Beans & Soul, Simon Planken, Ruhrallee 29, 44139 Dortmund, store and use the data provided by you and required by us for your order for the conclusion and fulfillment of the contract with you. This includes creditworthiness inquiries and forwarding to contracted service providers such as transport companies. In accordance with data protection regulations, we may also collect or use probability values for certain future behavior before accepting an order. Address data provided by you may also be taken into account.
You have the right to request information about your personal data stored in our database at any time and to have the data corrected or blocked.

WHEN DO WE USE AND PROCESS YOUR PERSONAL DATA:

We know that careful handling of your personal data is very important to you. We therefore strictly adhere to the statutory provisions of the German Federal Data Protection Act and the German Telemedia Act when collecting, processing and using your data. In some cases, we require personal data from you, namely
- when placing an order
- when participating in competitions
- when contacting us
- when subscribing/unsubscribing to the newsletter

We use the personal data in detail to process orders, to deliver goods, to check creditworthiness, to process payments, to prevent misuse of our website and to inform you about orders, products, services and our offers.
To make it easier and quicker for us to contact you than by post, we ask you to provide us with your e-mail address and telephone number. Of course, we will only use your data for advertising purposes (newsletter, catalog/postcard by post) if you have expressly consented to this.
You can object to the use, processing and transmission of your personal data for advertising purposes or revoke your consent at any time by sending an informal message by post to Genuss Kartell, Simon Planken, Am Bergkamp 19, 49143 Bissendorf, by e-mail to info@ beansandsoul.de. After receiving your objection or revocation, we will no longer use the data concerned for advertising purposes and will stop sending you advertising material.

Security of personal data
To protect you from unauthorized access and to ensure the accuracy of your data and its lawful use, we use SSL encryption (SSL = Secure Sockets Layer) in the ordering process when collecting or transmitting your personal user data.
Credit card data is not stored by us, but is collected and processed directly by our payment service providers.
We use technical and organizational measures to secure our site and other systems against loss, destruction, access, modification or dissemination by unauthorized persons.

Web tracking & cookies
On our website, information about the surfing behavior of website visitors is collected and stored in anonymized form for marketing purposes. This data is stored on your computer using so-called cookie text files and allows us to analyze surfing behavior in anonymized form. For example, which city a website visitor comes from, which browser type and operating system the website visitor uses and which pages they have visited on the website. The use of cookies therefore enables us to respond even better to your needs in the future. You can delete these cookies at any time using the corresponding function of your browser.
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
This website uses retargeting technologies that are operated by other providers. Retargeting allows us to target advertising on our partners' websites to users who have already shown an interest in our store and our products. In retargeting, the advertising material is displayed on the basis of a cookie-based analysis of previous user behavior. Of course, no personal data is stored here either and the use of retargeting technology also takes place in compliance with the applicable statutory data protection regulations. If you do not agree to the display of this form of advertising, you can deactivate cookies or delete existing cookies via the settings of your Internet browser.

Integration of social plug-ins
Our online store www.beansandsoul.de uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be recognized by one of the Facebook logos (white "f" on a black tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of the Facebook social plugins can be viewed here: http://developers.facebook.com/plugins
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform you according to our level of knowledge:
By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our online store. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, it is still possible for Facebook to find out your IP address and store it.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php
If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our online store.