Privacy Policy

We, Beans & Soul, Simon Planken, Ruhrallee 29, 44139 Dortmund, store and use the data you provide that we need for your order and to conclude and fulfill the contract with you. This includes creditworthiness inquiries and forwarding to contracted service providers such as transport companies. In accordance with data protection regulations, we may also collect or use probability values ​​for certain future behavior before accepting an order. Address details you provide can also be taken into account here.

You have the right at any time to request information about the data stored about you in our database, to have the data corrected or blocked.


We know that the careful handling of your personal data is very important to you. We therefore strictly adhere to the legal provisions of the Federal Data Protection Act and the Telemedia Act when collecting, processing and using data. In some cases we need personal data from you, namely:
- at the order
- when participating in competitions
- when contacting us
- Subscribe/unsubscribe from the newsletter
We use personal data specifically to process orders, deliver goods, check creditworthiness, process payments, prevent misuse of our website and to inform you about orders, products, services and our offers.

In order to be able to contact you more easily and quickly than by post, we ask you to provide us with your email address and telephone number. Of course, we will only use your data for advertising purposes (newsletter, catalogue/postcard by post) if you have expressly consented.

You can object to the use, processing and transmission of your personal data for advertising purposes at any time or revoke your consent by sending an informal message by post to Genuss Kartell, Simon Planken, Am Bergkamp 19, 49143 Bissendorf, by sending an email to info@ After receiving your objection or revocation, we will no longer use the data concerned for advertising purposes and will stop sending you advertising material.

Security of personal data
In order to protect you from unauthorized access and to ensure the accuracy of your data and legal use, we use SSL encryption (SSL = Secure Sockets Layer) when collecting or transmitting your personal user data in the ordering process.
Credit card data is not stored by us, but is collected and processed directly by our payment service providers.
We secure our site and other systems through technical and organizational measures against loss, destruction, access, modification or distribution by unauthorized persons.

Web tracking & cookies
On our website, information about the surfing behavior of website visitors is collected and stored in an anonymous form for marketing purposes. This data is stored on your computer using so-called cookie text files and allows us to analyze surfing behavior in an anonymous form. For example, which city a website visitor comes from, which browser type and operating system the website visitor uses and which pages on the website they have visited. The use of cookies therefore enables us to respond even better to your needs in the future. You can delete these cookies at any time using the corresponding function in your browser.

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable the use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

This website uses retargeting technologies operated by other providers. Retargeting allows advertising on our partners' websites to target users who have already shown an interest in our shop and our products. During retargeting, the advertising material is displayed on the basis of a cookie-based analysis of previous user behavior. Of course, no personal data is stored here either and the use of retargeting technology takes place in compliance with the applicable legal data protection regulations. If you do not agree to the display of this form of advertising, you can deactivate cookies or delete existing cookies via the settings of your Internet browser.

Integration of social plug-ins

Our online shop uses social plugins ("plugins") from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be recognized by one of the Facebook logos (white "f" on a black tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of the Facebook Social Plugins can be viewed here:

If you access a website on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly to your browser by Facebook and integrated into the website. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and will therefore inform you according to our level of knowledge:

By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our online shop. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the Like button or leaving a comment, the corresponding information will be transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and store your IP address.

The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information:

If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our online shop.